Legal
Privacy Policy
Last updated: 7 August 2026
This policy explains what personal information this website collects, why we collect it, and what you can ask us to do with it. We have written it in plain language on purpose.
Who we are
Vinea Digital Services operates this website. For anything related to your data, write to [email protected]. A real person reads that inbox.
What we collect
Information you give us
When you submit the contact form, we receive the fields you filled in:
- Your name and email address — required, so we can reply.
- Company name — optional.
- The service you selected and your message.
The email we receive also records the date and time of the submission and the IP address it came from. We keep that only to identify abuse of the form.
If you message us on Instagram or Facebook instead, that conversation happens on their platforms and is governed by their privacy policies, not this one.
Information collected automatically
- Server logs. Our hosting provider, SiteGround, records standard web-server information: IP address, date and time, the page requested, browser and operating system. This is normal for any website and is used for security and troubleshooting.
- Anti-abuse counter. To stop automated scripts from flooding our inbox, the contact form limits how many messages can be sent from one connection per hour. To do that we store a one-way cryptographic hash of the IP address — not the address itself — and it is discarded after one hour.
What we do not collect
We want to be specific, because most privacy policies are vague about this. This website has no analytics, no advertising pixels, no tracking cookies and no third-party trackers. We do not know who you are unless you write to us. We do not build profiles of visitors, and we do not sell, rent or trade anyone's information — ever.
Third parties
Loading this page makes requests to two outside services. Both receive your IP address, as any server does when your browser asks it for a file:
- Google Fonts (
fonts.googleapis.com,fonts.gstatic.com) — serves the typeface used across the site. Google states that these requests do not set cookies. See Google's privacy policy. - WordPress.com screenshot service (
s.wordpress.com) — generates the thumbnails of client websites in the Work section. Operated by Automattic. See Automattic's privacy policy.
Our hosting provider, SiteGround, processes data on our behalf as described above.
Why we are allowed to use your information
When you send the contact form, you are asking us to get back to you — we use your details for exactly that. Keeping server logs and blocking form abuse rests on our legitimate interest in running a website that works and does not get used to send spam.
How long we keep it
- Contact form messages: kept in our email while the enquiry is active, and for up to two years afterwards in case you come back to us. You can ask us to delete yours sooner.
- Anti-abuse hashes: one hour.
- Server logs: retained by SiteGround under their standard retention period.
Your rights
Wherever you live, you can ask us to:
- tell you what information we hold about you,
- correct anything that is wrong,
- delete it,
- send you a copy,
- stop using it.
Write to [email protected] and we will respond within 30 days. We will not charge you and we will not make it difficult. Depending on where you live, you may also have the right to complain to your local data protection authority.
Security
The site is served over HTTPS, so what you send is encrypted in transit. The contact form validates what it receives, limits how often it can be used, and rejects submissions that do not originate from this website. No system is perfectly secure, but this site holds no database of visitors — there is no customer list here to steal.
Children
This website is aimed at businesses. We do not knowingly collect information from anyone under 16. If you believe a child has sent us their details, write to us and we will delete them.
Changes to this policy
If we start using a tool that collects more than what is described here — analytics, for example, or an advertising pixel — we will update this page and change the date at the top before switching it on.